PRICING STRUCTURES, RATES & BILLING PROCESSES

Not every clients business or needs are the same; therefore we offer a variety of services and plans that you can customize to meet your exact business needs and budget.  We recognize that, in this shifting market, flexibility and affordability is key.  And being flexible is also the best way to find out what suits your work style, your preferences, and allows us to shift with you as your business grows. 

Please contact us to schedule your free introductory consultation; together we will discuss your business needs and build a customized Virtual Assistant Service Plan tailored specifically for you. 

To help fit every budget and billing preference we've created three pricing structure models; base fee per project, by the hour and the retainer plan. Ultimately, all of our services and price structures are based on the time and skill level required to complete the project.  However, we like to reward our clients for their commitment, so the more time you book the more savings you receive!!  Here's how it works: 

Per Project:  Perhaps you have a one-time special project, just need help every once in awhile or prefer a "know what I'm gonna pay" flat fee.  This is the price structure for you.  Together we'll define the scope of work and create a detailed job estimate for your approval.  We've already packaged certain services already and can create and prioritize plans to fit any budget.  

By the Hour:  Some projects just require a little time.  Or maybe you're a retainer client and have an influx of business.  We encourage every client to establish an hourly plan account for those moments when you just need a quick helping hand.  Time is billed in 15 minute increments, at a pre-established rate and with an established time-cap.  An upfront deposit is required for the estimated project projection and any balance is due upon completion.  This works great when you’re in a hurry, have a work intensive or on-going project.    

Retainer Plan:  Speaking of on-going, the Retainer Plan is by far our most popular. Retainer plans are great for on-going support and clients who select retainer plans receive an instant discounted rate from 10-25% depending upon the amount of time and the length of commitment.  With the Retainer Plan project time is specifically dedicated to you each month, as you indicate, and you can use these hours as needed! Securing available hours every month gives you the peace of knowing your business is covered. 

As a retainer client you’ll receive weekly conference calls with updated goals and tasks, worry free maintenance of items you've delegated and pre-planned time blocks exclusively devoted to you.  Services are billed bi-weekly in 15 minute increments.  Our Retainer Plans are conveniently offered in 30-day increments, so if your needs change, so can your plan!  Because this time is specifically secured for your projects, a 30 day notice to terminate is required.

PLACE AN ORDER 
You’ll love our easy to use, online ordering process with the ability to build and customize your package to meet your exact business need and budget.  We accept most major credit cards securely online using PayPal.  We’ll confirm your order within 24 business hours, and then assign and schedule your project with one of our project managers.  Don’t worry, if you have questions or wish to have a custom package created for you, we’re only a call, web conference or email away; click below to place an order and/or to request an estimate for your next project!  

RATES
Though we're the benefit of having your own direct staff, you'll never have to worry about payroll expenses, tax withholdings, overhead expenses or providing benefits - as sub-contractors our rates include those expenses.  There's also no need to train; we have highly qualified and experience staff available and for hourly rates starting as low as $17 dollars an hour.  Most of our packages can be designed on a flat fee schedule and the more you use IMFG, the more you save!    

We’re sympathetic to tough economic times and we understand that businesses need our help now, more than ever.  We have taken every step possible to keep our services affordable, efficient and easy to use.  Ask about our monthly promotions and sign up for our newsletter for additional savings!! 

TIME MANAGEMENT
All of our services and pricing plans are based on the time and skill level required to complete the project.  The coordinating hourly rate is assigned accordingly and billed in 15-minute increments.  We use precise time tracking software for every project to ensure that you are only billed for time used on your project. 

TASK MANAGEMENT
We use advanced Cloud Technology to manage your projects and give you direct access to interact with our staff, assign tasks, make notes and stay up to date on task completion.  After all time is money and there's no room for guesswork.  We focus on efficiency so that your dollar spends further.

TERMS & CONDITIONS
The IMFG terms and conditions define the relationship between IMFG and the client, and apply to every transaction we have with one another.  While we would prefer a good honest hand shake, sometimes things just need to be spelled out.  You can always find the most up to date version here.